Bouden Coach Travel Reviews
What our customers say about their coach, minibus and chauffeur journeys with us. These are 243 reviews our customers have written about Bouden Coach Travel on Trustpilot and Tripadvisor, shown newest first and in their own words.
A group of 21 dancers used Boudens to take us on 4 day dance break on 23rd October . We were very happy with the service they provided . The sales team were knowledgeable pleasant and helpful . Likewise the drivers on both journeys were on time ,pleasant and helpful. The coaches were clean and comfortable . We would definitely use them again.
We had a really good experience with Bouden Coach Travel. The service was excellent from start to finish, with the coach arriving on time and everything running smoothly. The drivers were friendly, professional and helpful throughout. Overall, a reliable and stress-free service that we would happily use again. Thank you
We booked an executive 16 seater mini bus to for a round trip to Royal Ascot. The driver arrived nice and early , as requested. Plenty of room within the interior with leather seating and lovely little pull down tables for our drinks and snacks. A very comfortable journey with the driver being very accommodating when we requested a services break. Our return journey was just as good, with our driver sat with the coach upon our return, a slightly lively homecoming journey with a few songs along the way, we did apologise to the driver for our dreadful singing but he took it in good spirits which made our whole day just perfect. Thank you Bouden until the next time !
We've now used Bouden Coach Travel for three consecutive years to transport our team to and from an annual event we attend in Leeds, and we've had another great experience. Humaira was a pleasure to deal with from the initial enquiry through to the trip itself, always helpful and quick to respond. Stefan was excellent on the return journey, especially when we needed a last-minute pickup change. Highly recommended.
From start to finish the service provided was excellent.
Booking was easy and all questions answered. A curtesy call was received a few days before travel to ensure everything was covered.
We had a 16 seater mini bus to drive us door to door to Abba Voyage experience, and journey was faultless. Housem our driver was incredible, the weather was horrendous but he got us there and back safe and sound x
The mini bus was spotless and well maintained with easily spotted Bouden Travel logo
100% recommend
I came across the company as they sent me a advertisement email. As it happened to be I just needed a coach to take our nursery children on a theatre trip. I cannot fault the experience from the first contact to the actual travel itself. We had to make slight changes to the booking and they were so accommodating.
The coach arrived on time and it was clean and tidy, the driver Tee was very understanding and considerate of our younger children's needs. The bonus was we had the driver's number to contact him in case there were delays with the show. Overall, it was a very positive experience and I also found that the sales team were very helpful too. I will be using Bouden again and I highly recommend their services.
Thank you again for making our nursery festive trip even more wonderful with your excellent service and making this experience an amazing one for the children!
I booked bodens coach travel to take us on a dancing weekend in Gloucester .The customer sales team were knowledgeable and helpful. The drivers were on time and the coach was clean and comfortable. We would definitely use them again.
We recently travelled with Bouden Coach Travel to Newquay and our driver Dan was absolutely fantastic from the moment he arrived. The coach was spotless, comfortable, and on time for both pick-up and drop-off.
Dan was professional, friendly, and incredibly helpful throughout the journey nothing was too much trouble. He made everyone feel safe and relaxed, and his driving was smooth even on the longer stretches of the trip.
Having shopped around Bouden offered a competitive rate and the overall experience from booking through to travel on the day was great. Helpful and pleasant staff in the office and the driver was cheerful and professional Thanks!
A family holiday with 17 people return journeys to Luton airport. Great service value for money. The drivers were professional, helpful and friendly. Thank you Dayo 16/8 and Nidhal 23/8. I would use Boudens again.
We booked my partners Stag trip to Liverpool and back. We could not recommend Bouden enough, the staff were helpful from the second we booked, they were happy to amend my booking when the first hotel let us down. Every time I contacted them the staff were so helpful and friendly. The drivers both showed up on time and we had contact details if we needed them on the day, the vehicles were clean and comfortable, even in the extreme heat. Could not recommend enough; and the price was very reasonable too.
Fantastic experience from start to finish. A big shoutout to Sophie from Boudens, who went an extra mile to make sure our clients had everything they needed. Great communication throughout, excellent quality coach, and fabulous drivers. Thank you - we will definitely book again!
I have decided to give four stars to Boudens for our journey made 28th June 2025 The coach when it arrived (30 minutes late) was of superior quality extremely comfortable, clean, and the interior with leather seats was a welcomed touch our driver was polite well dressed and helpful and even put the radio on to provide some onboard entertainment
I have decided to give four stars to Boudens for our journey made 28th June 2025 The coach when it arrived (30 minutes late) was of superior quality extremely comfortable, clean, and the interior with leather seats was a welcomed touch our driver was polite well dressed and helpful and even put the radio on to provide some onboard entertainment
Much improved service ! Much better than the hire we had from Bouden last year for the same service and event. Communication with the booking team was far better with continued communication right up until the day before the hire, however I did have to clarify some of the finer detail I had given (having had issues previously), but this was all followed up with a phone call and follow up email.
Coach was on time each end.
We used Bouden Coach Travel to take 19 of us to Cardiff for the Investec Rugby Final. The service was outstanding. From the welcoming team who organised the booking to the wonderful driver who managed to find short cuts to avoid the travel and was so accommodating. The terms and conditions were clearly laid out including having to pay a deposit beforehand to allow alcohol on board, which is totally understandable. Thank you to the Bouden team, we will definitely use you again..
Amazing team and our Driver - Khalifa is absolutely spectacular. So considerate of the entire group and team. Always calm and patient on the road. Bouden have been with us for ages and theyre the best
I have used Bouden Coach Travel for quite a few airport transfers (business & personal). They are always very organised before travel day and always reliable and most friendly during the journey. I would very much recommend them! I look forward to my next transfer next week. Thank you all at Bouden!
Once again Bouden proved themselves exceptionally professional and flexible as we enjoyed their excellent coach facilities on a tip to London. The driver was very helpful in managing to drop as as close to our destination as possible and again worked with us to complete the pick up on a busy weekend.
We used Bouden Coaches for our Airport transfers in November. They were very reliable, friendly and had very comfortable transport. Thank you Monisha for helping me organize for our first family holiday to India with the children!
We used bouden coach travels for our trip to Glasgow. The bus turned up nice and early . Dean and Andrew our drivers could not be more professional polite or helpful nothing was an issue for them .
The bus was excellent aswell and the price by far beat any other coach company that I got quotes off
We have used Bouden's for a number of years. Their staff are always helpful and responsive. The coaches are clean with good facilities. Their drivers are always friendly and flexible, and it's all done at a competitive price. What more can you ask of a coach company?
Working with Emily and Monisha has been an absolute joy, they are complete assets to the company. I really look forward to working with them and Bouden Coach Travel more!
Used Bouden for company field trip. Just a great company all round. Booking and payment was easy. Bouden were patient and helpful about the changes I needed to make (more than once) to the journey. Driver arrived on early at every stop, checked each destination prior to departure and was polite and professional. Coach was really clean and comfortable. Would definitely recommend and use again.
I recently traveled with Bouden Coach Travel and had an outstanding experience. Our driver, Daniel, was absolutely lovely—polite, professional, and incredibly friendly. He ensured the journey was smooth and comfortable from start to finish, and his driving was excellent. Daniel’s warm and courteous manner made the trip even more enjoyable, and I felt completely at ease throughout. I highly recommend Bouden Coach Travel, and I’d especially like to thank Daniel for making the experience so pleasant.
It’s a great to journey with bouden clean and nice coach.
Mr Christopher driving was super and safe good attitude thanks for enjoying day
I hope we booking again in future
Thanks
Boden provide comfortable coaches with good facilities. They are dependable and professional and communicate well. We have used them several times and their drivers are friendly and flexible. I would recommend them.
Definitely a first class service from start to finish, Driver was very professional and friendly. This was our first time using Bouden Coaches and i couldnt fault them, coach was very clean and comfortable we will be booking again!
Steve
I have been using Bouden coaches for the last 5/6 years, always an excellent service, our drivers yesterday Tom and Mohamed where spot on.
See you next year
I had a fantastic experience with Bouden Coach Travel! I work for an arts not-for-profit organisation called Live & Local based in Warwick and Bouden provided the transport for our recent promotional roadshow.
The roadshow was quite logistically complex, as it took place across 7 non-consecutive dates, with each date covering a different region, and between 2-4 stops within that region in a single day! All other minibus hire companies I'd spoken to were unable or unwilling to accommodate such a complicated booking, but Bouden were superb and tailored their services to our needs exactly.
In particular, Sales Administrator Emily was so incredibly patient with all my phone calls! I am so grateful for her help and guidance as we were the main points of liaison between our two organisations during the planning of this complicated event!
Bouden also provided us with a discounted rate due to our bulk booking, which was very much appreciated. We had a 16-seater Executive Minibus (a different vehicle and driver each day) which was more than spacious enough for our needs. On a couple of the dates, we were given Luxury Vehicles with fitted tables instead, which was a nice bonus!
Speaking to the company's willingness to accommodate our needs, Bouden also allowed us to affix magnetic signage to the outside of the minibus each day to help promote Live & Local whilst we were on the road. Moreover, we were incredibly grateful that they allowed us to leave our equipment on the minibus overnight between the final 2 dates of our tour.
All our drivers were extremely personable, professional, and easygoing - Leon, Nidhal, Amar (and any others whose names I've forgotten!), you were an absolute pleasure.
Thank you to everyone at Bouden who went the extra mile to help us with our booking, we will certainly be using you again if we attempt a similar event in the future!
We were picked up from Heathrow airport I had simple instructions on what to do and how to contact the driver he was really helpful and made the last leg of our journey home very easy. We will definitely be using Bouden again!!
We've used Bouden travel for both corporate transport and transporting staff from site to site, regardless of the job attention to detail and supply is always first class
I've used Bouden for the last two years and wouldn't hesitate to recommend the team
Great service, I have used Bouden on multiple occasions for large events and multiple coach journeys across the country and they have always been reliable, helpful and accommodating. I would highly recommend this service, always happy to help and have been very patient with me when organising multiple journeys on the same day.
We hired a Bouden Coach for a friends' day trip to the Cheltenham Festival.
The coach was spacious, clean and comfortable. The drivers were on time, relaxed and friendly. And the people at the Bouden office were smart, efficient and charming.
All at a decent price. We’ll certainly use them again next year.
Great service from booking the mini-bus to the actual journey, driver Ben was on time, friendly & Emily in customer services was also very helpfully. both are a credit to
Bouden travel. this was 3rd time of using Bouden for our outings and will book again !
Bouden's coaches arrived on time, were exceptionally clean and both drivers were pleasant despite it taking over an hour top get our bags from the airport. Company responded quickly to all our queries. Would be very happy to use them again.
I have used Bouden Travel a few times now for my work group transfers and they have been great at all times. Very organised from booking up until the job is complete. Will definitely be booking with them again.
Bouden travel took us on amazing trip to Wales today. Everything went smoothly and the driver was great!
We used Bouden Coach Travel on the 14th October to take our guests to and from our wedding, from the moment we booked to the final journey everything went so smoothly and communication was brilliant. Many thanks from the new Mr and Mrs D. Woodbine.
Bouden is our go to coach company for travel. We have used them a number of times. The admin is clear and efficient. the coaches are comfortable for the 50 / 60 we usually take. They are competitive and and the drivers have all been punctual, patient and courteous. Would recommend them every time.
Booked a Bouden’s mini. Bus for 15 ladies to go to see Moulin Rouge in London. From booking, pick up & drop off the whole process was excellent. Lovely driver, immaculate & comfy coach. Plus great value for money. Special thanks to the driver who not once complained to our loud laughter & music. Highly recommend.
Excellent service from start to finish for our trip to York races. The minibus was in good and clean condition and very comfortable. Both our drivers were punctual, courteous and flexible.
Cannot recommend Bouden highly enough.
Excellent service from start to finish for our trip to York races. The minibus was in good and clean condition and very comfortable. Both our drivers were punctual, courteous and flexible.
Cannot recommend Bouden highly enough.
Just returned from 12 days in the uk from toronto
Booking the coach was a very nerve wracking experience. I decided to go with Bouden Travel because Monisha was the most efficient at getting back to me promptly making any changes I requested instantly ans her online demeanour was very welcoming and pleasant.
We had Kalifa for 2 days and Avhais for the balance
Kalifa was great. But Avhais was amazing
He was always on time
Always super pleasant
Tolerated our delays and the fact that we were
A group of 35 with 18 of them under 12 and two people in wheel chairs
He got
Us to all
Of our trainings, games and tours smoothly
He showed us different sights in the way
And answered my many questions about different neighborhoods, where to get food, where to go shopping etc etc etc all with an abundance of patience and a smile
I will absolutely book with Bouden for
Our next
Tour in the UK
MADE THE RIGHT CHOICE ALL
AROUND
thank you Avhais for
Making our trip that much better
Cheers
Michelle
FCB WOLVES
Booked a minibus months back for our family holiday to Orlando via Gatwick. Bouden contacted me two days before to check everything was OK and verify the details. Then, less than 24 hours before our flight BA cancelled our flight. I had to find new flights and try and rebook the minibus to go from Heathrow instead. Bouden were great and for a small fee, managed to accommodate a new pick up time and change the destination for me.
All this was achieved late on in the afternoon before the day of travel. Qamar was our outward bound driver, nice and polite, arrived within the time frame and we had a good journey down to Heathrow. Minibus was lovely and clean, plenty of room for all of us and our luggage. Return journey was from Gatwick, again nice clean minibus and pleasant driver. (sorry didn't get your name, was extremely tired from long night flight, apologies).
All in all, an excellent experience and could not fault this company. Great customer service from the office staff. Would definitely use again.
Recently used bouden coach travel and i must say service was exellent from start to finish
Office staff were professional friendly and went above and beyond to make everhthing perfect
The minibus was luxury mercedes witg tables and our guests were very pleased .
I work as a support worker to young adults with learning disabilities & autism,myself and the support team planned a day trip to the seaside,and booked a minibus with Bouden Coach travels,and I must say we were very impressed with the minibus,the driver, the pick up to and from destination and all at a very reasonable price. Thankyou...😊 We will definitely be using this company again for future day trips/outings.
Excellent travel service providers. Right from recommendations , to very reasonable quotes which beats the next nearest quote by at least 25% , excellent skillful and very nice drivers , customer care , email alerts ....other travel agencies should learn from them. In the last 10 days , we had 3 very long distance tours with Bouden and the above reasons make it compelling to just stick to them. Zara from Sales team was really wonderful but also other members are also great. Keep up these levels and be an example to others.....Regards Ajit , Birmingham
The staff at Bouden Travel were very helpful with regards to the booking process. On the day the driver was on time (if not early for both journeys), helpful and very friendly. The minibus was also very clean and spacious for 6 people with plenty of room in the boot for all of our belongings. Would definitely use this company again.
We had a few bookings with Bouden Coach Travel, across a few days.
The customer service from Sophie, was impeccable throughout. Nothing was too much trouble for her to organise for us, and her communication was fantastic.
Our drivers were mostly fantastic, Nil was absolutely brilliant! If only we had him throughout!!
Had a great day at Ascot. We did have a few issues with trafffic and parking but the driver was very calm and accomodating. He was also very friendly and polite, even though we had had a few drinks by the end of the day. Booking was also easy and the price was reasonable. Any questions we answered straight away. Would highly recommend Bouden Coach Travel
The driver arrived before time, was very polite and helpful. Bouden coach company kept me informed of arrival times and for anything else. I would highly recommend this company.
I booked Bouden Coach Travel for my companies travel needs for the first time last week for a number of group transfers and they did not disappoint. Communication before the transfers was brilliant (many thanks Monisha!), all drivers were very punctual and friendly. We will definitely use your services again. Thanks again.
We booked a lot of coaches with various companies for a day trip. The Bouden coach was on time both on the outward and return journey and the driver very helpful. I got a contact number for the driver on the day of the event which was useful but luckily we didn't need it. I also got confirmation of the booking the week before the trip.
I would like to thank Bouden Coach Travel for an amazing trip/transport. We had a important business meeting in London and there was no time to be wasted Bouden Coach travel picked us up in a VIP Mercedes Benz MPV which was
Immaculate and was on the clock. I arrived at my meeting in style and ready for the occasion. I would also like to thank my driver Walid who was professional and helpful. There is no doubt in thinking for travel I will be using Bouden Coach Travel I’m the future and highly recommend it.
Bouden is an extremely efficient company to deal with. All staff from the office to the drivers are helpful and make sure your experience is as smooth as it can be.
Hi. Thankyou to our Bouden driver today who made our journey enjoyable from Leicester to the Malvern Spring Show even though the traffic was almost static at times.
The 16 seater minibus was clean, tidy and comfortable. I would recommend them. Their admin was spot on too.
We used Bouden Coach Travel to transport a group of family and friends around at my son's wedding. We were picked up from the hotel in Lichfield, taken to the church, taken from the church to the reception venue and then picked up in the evening and taken back to the hotel. The communications with the staff to arrange the transport was excellent. On the day, the driver was very helpful and knowledgeable and took us all safely to and from each location. It all went smoothly and helped make the day very enjoyable and stress free. Well done and thank you!
Our party of 6 had a return trip 2 weeks ago from Birmingham Airport to Cheltenham.
All aspects of both journeys went exceptionally well. Drivers were very punctual, vehicles were spotless and motorway holdups were avoided. We are regular users of Bouden's services and would highly recommend them
Our school visit to the Houses of Parliament was fantastic and the minibus supplied via Boudens was first class. The vehicle was clean and spacious and the driver was very courteous and professional getting us there and back on time. Would fully recommend them in the future.
There was a communication breakdown with another company and Bouden Coach Travel stepped in with less than 24 hours notice, on a Sunday, to provide two coaches. From the initial contact to the drop off, the service was excellent and I would certainly recommend them.
Had a wonderful experience with bouden travel! Would definitely recommend! Khalifa our driver was fantastic, could not have felt more welcome! Please pass on the message that he is fabulous!
Thank you to Ali who drove us on our return trip from London. He was looked after us and we felt safe in his hands. We certainly recommend Boudens travel, the booking and information process was smooth, and there is always a person on the other end of the phone.
used Bouden travel to take a party of 19 adults to Butlins , Skegness for the weekend ...14th to 17th October 22. All i can say is from my initial contact , to the drivers picking us up and dropping us back off was absolutely an amazing experience .Thank you so much ....recommend 100% , I will no use anyone else now
from the moment i contacted Bouden the service was brilliant. Everything emailed or texted even the drivers name and telephone numbers just before our journey . prices very competitive and turned up time on time . special mention to the two drivers we had for out outward bound and return trip , very approachable and professional
100 % recommend
We had a last minute trip as another company left us down due to drivers having covid. Sophie at Bouden was quick to reply and went the extra mile to get our booking sorted. Thank you, will definitely use again.
We had a last minute trip as another company left us down due to drivers having covid. Sophie at Bouden was quick to reply and went the extra mile to get our booking sorted. Thank you, will definitely use again.
Excellent service. We hired Bouden for 1 week across the UK. Coach was always clean and in great conditions. Our driver, Khalifa, was always on time, gave great recomendations, was friendly and professional at all times; he made the trip 100 times better. From the moment we requested a quote to the moment of our final trip with Bouden, our experience was exceptional. I am already planning my next trip with Bouden!
Where do I start! Every little detail was cared for down to confirmations and on the day help too , driver was very polite And professional turned up on time to collect us and was also on time to collect us at the end of the evening. (I believe his name is Vlad) he was very kind and accommodating to our needs let us played our music ,the vehicle was clean and very comfortable for all of us . I spoke to a lovely lady as well which whom I made my booking with called (Morgan ) she was AMAZING! Very attentive polite ,and we had quite laugh over the phone which made it a little less stressful while booking our trip to Scotland .
I would definitely recommend Bouden coach travel for anyone.
Thank you.
We have been booking 2 to 6 coaches from Bouden's every year for the Annual Event in Bolton, for the past 3 years.
This year was no different, from the time we booked to the end of the trip.
Awais and Vlad were our Coach Drivers, Both were Outstanding, Humble, Very Polite and Accommodating.
The office staff, Jane and Morgan are both very helpful and made sure our requirements we met.
I would most definitely recommend Bouden's. If you need a coach, for any occasion, don't waste your time looking elsewhere as these have the latest coaches at a very competitive price.
I am already in talks with Bouden;s to book 6 Coaches for 1st October 2023.
Special thanks to the Office Staff and the Drivers for making our day enjoyable and comfortable.
Vlad beat the traffic like a pro. Great skills!!!
Thanks Bouden Coach Travel for a safe and luxurious airport transfer.
We'll definitely use you again
We had a brilliant experience travelling with Bouden Coach travel. We booked two coaches from London to Manchester to attend a wedding. The service was impeccable and extremely professional. Both drivers were very helpful and very patient with us. I would very much recommend them and use them again. Thank you
Professional service
I would highly recommend bouden travel
Used for a corporate trip to London
Coach was luxury type and even had tables and fridge , the driver was punctual very accommodating and nothing was too much trouble
I would like to thank the office staff too who were very helpful dealing with all our changes and requirements
We used Bouden coaches for a work's challenge trip from Stoke on Trent to Snowdon and back. I didn't personally attend the event but arranged the travel on behalf of the group of 20 colleagues. The midibus coach arrived on time and everyone who took part said it was a lovely bus - luxurious and comfortable with a toilet on board - much better than they were expecting. The driver dropped the group at their location in Snowdon and kept in touch with our team leader to let him know where he was going to pick them up. He was very friendly and accommodating and the group only have favourable things to say about the day. Thank you Bouden for helping to make the trip such a success.
It's my second time I've used Bouden for our company transfers. And it's ALWAYS a pleasure! I will no doubt use them for any other time I need transfers in the UK!
I used bouden coach travel for the first time for my daughter’s wedding to collect guests and take them to the ceremony then later to the venue, the driver was punctual very polite and nothing was too much trouble all guests who traveled with them said how good the company was and asked for details so they could also book them for transport to the airport, I would thoroughly recommend bouden coach travel they were also reasonably priced 10 out of 10.
The whole process from the initial phone call to explain my requirements to the driver dropping us off home was faultless. We arrived at Heathrow earlier than planned, however the driver called as we stepped off the plane informing us of his location & arrival time. As we exited the terminal he arrived a few minutes later. Clean, tidy & modern vehicle meant the 2.5hr journey home was painless. I wouldn’t hesitate to use Bouden Coach Travel in the future.
36 of us stayed at the belfry for the weekend last year and we had a couch from the belfry into sutton coldfield for 2 nights the driver rang to inform us he was on his way for departure and arrival the service was excellent so we booked again this year,i have no hesitation recomending bouden for your travel needs we will be booking again next year thank you for your service rob douglas
We hired a vehicle to take girls to their prom it was a Lovely clean car, with a patient driver who also looked very smart. Girls were well chuffed! The whole experience from 1st telephone call, to booking the car, to it arriving was a breeze.
We took Bouden Coach twice as a University from the states traveling to the UK. We went from Heathrow airport to Birmingham and then from Birmingham to Black Country. The coaches were clean, the drivers professional, and the ride very comfortable.
The only suggestion I make is to have the driver's number or for the driver to have your number. It makes it easier for them to find you or you to find them if necessary.
We used bouden travel the weekend. Fantastic company. Lovely clean coach. Arrived on time for pick up and return. Driver was lovely. We would recommend them and will definitely use them ourselves again. Also prices are fantastic Michelle Emery
I am so glad we chose Bouden Coach Travel for our trip to the races. Every aspect of the service was excellent. Our coach driver, Idris was very courteous and efficient; the communication was very much appreciated and reassuring for both outbound and return journeys. This was brilliant, especially as we had children in our party.
I wouldn’t hesitate to book again - thanks a million!
Used Bouden Travel for a night out for 16 people. Everything from start to finish was brilliant. The sales team, especially Morgan, were extremely helpful and made sure booking with them was as easy as possible. The minibus was in great condition and the drivers were very friendly. Could not have asked for a better service. Would definitely recommend!
We booked a midi-coach for a client event to Cheltenham and the process was smooth from start to finish.
Azeem was friendly, very accommodating with our requests, and patient when we had to walk miles to our pick-up from Cheltenham due to roads being closed and there being thousands of people exiting Cheltenham all at the same time!
Would definitely recommend using Bouden again.
Morgan provides excellent customer service every time, thanks to her I can have a 50 seater coach arrive on the same day of booking and she always makes sure it comes to us on time, couldn’t be happy with Boudens and Morgan, would never use another coach company now!
Top drawer service from Bouden's. From start to finish, the customer service was impeccable, even despite the numerous postponements and reschedulings due to COVID restrictions. The team couldn't do enough to help and never pushed for confirmation when the trip looked in doubt. Ultimately the booking went ahead and Bouden's staff were in contact throughout the day to ensure everything went as expect. The coaches provided were of high quality and the drivers were most friendly and accommodating, especially regarding changes to pick up time and location. Would highly recommend.
We have used Bouden Coach Travel for 3 years to transport our Rugby Team every two weeks. The Coaches always arrive on time, the drivers are all very friendly and accomodating and the coaches top class.
We called on Bouden to help us arrange travel to a funeral . They were so easy to deal with and ensured that every detail was covered . I would definitely recommend using them as they take care of everything
Gary
I will recommend Bouden travel for all my friends, community in London and outside London,
Hi The service with Buoden travels was excellent.we really enjoyed the trip and was quite comfortable.Mr Adel who helped us to confirm the booking and he was so polite and friendly 😊.The drivers Mr Michael and Mr pav who were really supportive through out the journey and so punctual on timings.I recommend 100% for the services.Thank you once again to the buoden team....
Top choice! The Bouden Coach Travel is your best bet if you need transport in UK. The booking process is extremely straight forward. The Bouden customer services are excellent communicators and make effort to give your 24-48 hours notice prior to your pick-up day. Price is also right. Drivers are professional in every way. Can't recommend the Bouden Travel enough!
Used Bouden Travel 6 times now and every time they have been ace.
On time, nice vehicles, fair pricing and Sophie in the office is always great to speak to and sorts everything quickly for me.
No need for me to shop around because I always get the best price and service from Bouden.
Will not go elsewhere for transport.
Would definitely recommend, and do recommend to friends and fam.
Last Monday our group of 6 used Bouden Travel to transport us from Birmingham Airport to Cheltenham for the Festival and return to the Airport on Thursday.
The service was excellent. The Executive Transporter was clean and very comfortable. The Drivers were very pleasant guys and were very punctual. I would strongly recommend Bouden Travel
Ian Swanton
We really enjoyed our trip to Harrogate and Boudens Travel did us proud. Our Driver Ulad was brilliant He was a very safe Driver. He carried all our cases and made sure we where safe and having a good time. Would highly recommend them.
I recently used Bouden Coach Travel and i just wanted to say that right from booking through to our actual the journey the whole process was made so easy and the actual journey was so comfortable and the drivers were very helpful and communicative with us.
Thank you Bouden great service, this is the fith time of using you and was all fantastic.
Very easy booking process, quick replies from the friendly Bouden's staff, time efficient drivers and good quality vehicles.
A supplier I will continue to book for all my future events.
Would highly recommend Bouden Travel - we had an Executive 16-Seater coach for our Office Xmas Party to Uttoxeter Races - the Coach was amazing and the driver was very polite and professional.
We were very happy with the service and would highly recommend using them and I will definitely be using them again :)
Just wanted to thank Bouden and Nas the driver in particular for taking the Perry family to and from Heathrow for our USA holiday. Very professional service and will definitely be booking them again for our Summer holiday.
I have used Bouden a few times now for our annual trip to the Ricoh Arena. We had a new, very smart spotless minibus. Polite, careful driver and on time. Couldn't fault it. Would use again.
We used Bouden for our 2nd year running to pick us up from our place of work and delivery 46 of us to a restaurant in town
Although the driver was an hour late due to a car fire on the motorway (not his fault!), he made up for it by being friendly and jolly which matched our happy mood!
We got to our end destination in plenty of time and he dropped us right to the door
Very comfortable ride, low cost and the bus was perfectly clean
Will certainly use again!
Thank you Bouden Coach Travel for making sure our coach was on time for our New Years Eve party. I was very impressed how you kept me updated on times you would be arriving and especially when we were due to return. The coach driver was very helpful and would definitely be booking with you again next year, and also any other trips that I will be arranging for the near future. Well done 5 stars all day !!
Spot on will use again
We hired bouden for an airport transfer from Shrewsbury to Gatwick and back 2 weeks later
Both journeys were on time and driver was very patient when we had a delay getting our luggage collected
Will definitely recommend and use again
Thanks to Hannah for all your help
We used bouden travel several times on our educational trips in London
Service is great as always
Coaches are modern and clean
Drivers are smart and helpfull
Will use again and highly recommend
Very safe careful driver
Wonderfully comfortable mini coach
Super visit to Bath Christmas Markets
What more can you say!?
Top Marks Bouden!
Having booked Bouden coach travel for our yearly group Trip to Newbury horse racing meeting on 30th November.
We were impressed with the quality of the coach & punctuality of the 2 pickup times from Coventry to our venue at Newbury.
Mark our driver was first class in meeting our requirements for a successful day out.
Would have no issues in using Boudens again or recommending.
Regards,
Richard Regan
Brilliant service.
The driver turned up on time, the vehicle was immaculate.
He was a safe and courteous driver and got us to and from our destination without any problems.
I would recommend Bouden's to anyone.
Excellent corporate hire experience
I’m very pleased with the service bouden provided fir our company’s conference
4 coaches from London Manchester and Birmingham for our yearly event at the NEC
Pleased with the organization of the team on the day
Communication with the office and drivers was excellent
Would highly recommend
I am extremely pleased with the service I received from Bouden Coaches. The coach arrived on time, the drivers were friendly and polite. Thank you for giving us the 53 seater when initially I paid for the 33 seater. The bigger coach made the Journey from Birmingham to Edinburgh more comfortable. A big thank you to Monisha for her great customer service.
Had the best experience with Bouden. No problem is to big for these guys! Booked for the wrong date and the ladies sorted it out for me with no problems! Honestly couldn’t ask for a better service. Thank you ladies and my driver, you really made my holiday away special!
Saw a few bad reviews but didn’t put me of using. You don’t get #1 for no reason!! X
AAH / McKesson have used Boudens for 2 years running on 2 very big important events (Driver of the Year events) , very reliable, great value for money and pleasant to work with, we will use again.
Now i contact Bouden last week for a last minute trip for a sports game and they were so quick it helping me and my team out. The price was very good and i have to say the coach was a high spec with a great driver. I would highly recommended this company for any travels needs.
Fantastic service excellent customer service prompt pick up the finest vehicles us Walsall supporters will continue only to use Bouden due to how good the service is and I know we will continue to get
Used this company for event coach hire, we had many coaches onsite as well as coordinators provided by Bouden Coach Travel. The day ran smoothly with thanks to their amazing team. Will definitely be using them again for our coach hire requirements
Used this company for a recent event, we had many coaches on site as well as coordinators provided by Bouden Coach Travel. Will definitely be using them again for our next coach hire requirements
Bouden provided a luxury van to us for our day trip to Highclere Castle, about 90 minutes from London. Our very competent driver picked us up on time in a lovely, clean and comfortable vehicle. He drove us to the Castle and waited for us to complete our tour. He then drove us back to Center London. It was a lovely day made so easy by Bouden Coach.
We used Bouden to provide a mini bus for our girls trip to the races this summer and have done for the last few years. Can not recommend this company enough, the prices are reasonable and the standard of the minibus (we always go for the luxury minibus) is fantastic.
What really makes this company stand out though, and the reason we go back year after year is the staff.
From getting a quote, booking, making payment, making changes and especially the drivers, every person I have ever dealt with has been friendly, polite, efficient and accommodating. Nothing seems to be too much trouble for them and they are genuinely wanting to make sure you have a great trip.
A friendly, efficient, affordable and reliable company who will not disappoint.
What a stunning company and the minibus was very good. I would always recommend bouden coach travel for any VIP or Executive travel
We used Bouden for a 5 hour round trip to the races with a group of 15 friends. The driver was very friendly despite having to put up with us singing loudly all the way back, fuelled by having a few too many tipples throughout the day.
The company communicated well throughout the process, including a courtesy call the day before to check all was still in place. It was this that gave me the confidence to book with Bouden rather than using another, slightly cheaper, company I'd also contacted.
Well done Bouden, thanks for helping make our day run smoothly, I'd be happy to use you again.
We booked coaches for 3 groups in London with Bouden Coach Travel.
The coaches were clean and good, the drivers were very professional. Especially we would like to mention drivers Quadeer and Shaz who provided an excellent service.
The notification emails with drivers details - it's so great! I never had something like that it is very useful.
Thank you
Victoria
TB Group
Lovely service. Loved the executive 8 Seater leather seats Minibus. Smooth driving. Two different drivers, outbound journey and inbound journey. Very polite and courteous. Would travel with Bouden again.
I like to give Boudan coaches and staff a big thankyou for their services and friendly drivers.I didnt had to get in touch with the company again once i booked the coaches and received an email two days and one day before the wedding trip south from Wolverhampton.Both coaches arrived on time and all of my guests (100)enjoyed a really good day out.
Thank you again.
We recently hired Bouden Coach Travel last minute for an event our company was holding outside of London. Not only were they happy to help us and make last minute changes when needed but their customer service in office as well as the drivers was more than we ever could have hoped for. I highly recommend Bouden for anyone looking to transport their passengers in a classy coach with well trained business representatives.
My company just hired Bouden Coach Travel last minute for an event we were having a little outside of London. Their professionalism far surpassed anything we were expecting or have experienced in the past. The company was always willing to make changes when needed and the driver was extremely nice and flexible to our ever changing schedule. I highly recommend the company and can guarantee we will be using them in the future when needed.
We used Bouden Coach Travel twice now to collect groups of nurses arriving into the UK to take them to their accommodation.
Each time I spoke to a member of staff on the phone prior to the trip, they were just as nice as the last, so informative and helpful. Both drivers were so accommodating, cheerful and were very patient especially when we had them running around Leicester! They helped each nurse with their luggage and went above and beyond. Both coaches were of high standard and in excellent condition. We will definitely be using your services again in the future !
Bouden travel provided is with excellent services for our College Tour They were always on time and made sure we got to our destinations on time. The drivers were pleasant and helpful. The buses were in excellent condition and very comfortable. They helped make our trip enjoyable. This is the third time i have used them for my college tour and will continue to do so.
I was in a party of 5 from Dublin visiting the Cheltenham Festival last week. The service from Bouden for both journeys could not have been any better.
We had an executive 6 seater Mercedes Viano which was in perfect condition and very comfortable. The drivers arrived on time for both journeys and both drivers were very nice friendly guys.
I would highly recommend this company.
We used Bouden for the first time when visiting the Gold Cup for my partners birthday, the company were great.
Competitively priced, good communication throughout with no problems.
We're planning to use them later in the year and would recommend to others.
Overall, a great service offered by Bouden's. Our driver on the journey from Derby to Birmingham airport was 20 mins late, which was a bit of a worry on the morning, however he was polite and apologetic, and we got to the airport in plenty of time.
It would also be good to have the driver's details texted or emailed in advance of the journey, just to speed up communication when arriving into an airport (i.e, where the coach will be waiting).
I booked Bouden Coach Travel for a corporate hospitality event at Cheltenham Festival (This was the 2nd year we used the same company). Superb service from the outset - gave us the comfort we needed when dealing with our complex demands, arrived early, driver was excellent, standard of coach was beyond my expectations and they accommodated all of our needs. Great service and good price too.
I booked Bouden for a journey to and from Luton airport for our company trip away, and they provided an excellent service. Both drivers were on time, polite and professional. We had a chance upgrade on the way back which made our late evening journey even better. From our experience I would definitely recommend and if we need such a service again I wouldn't hesitate to book them.
I booked with Bouden for my friends Hen Party and they were fantastic from the start! The communication through the process was brilliant. The minibus arrived early so we could decorate it in Hen Party banners. The driver was very polite and accommodating with air con / radio station / volume etc. Would definitely recommend. And will be booking with them again in the future. Many thanks to Monisha, Sophie and Hannah for all your help.
My wife and I have used Bouden Coach Travel many times. The vehicles are first class and immaculately clean. Customer service with the sales department has always been excellent. The price is right and the drivers have been punctual, well mannered and professional; however, my wife and I were a little disappointed with the last driver who was ten minutes late picking us up. Also, his driving was something of a worry. My wife and I would have been a lot happier if he stayed within the speed limit at all times and was not so erratic on the road. We do appreciate the driver might have been trying to make up for being late. All things considered, my wife and I will continue to use Bouden Coach Travel
We hired 3 luxury minibuses from Bouden to transport wedding guests to a wedding ceremony in Cheltenham, from the ceremony to the reception in the countryside, and home again at the end of the day.
The vehicles were perfect for the occasion.
The drivers were brilliant. Professional, a great team and very easy to work with.
I would happily work with this company again.
David
Bouden Travel in three words: Very pleasantly surprised
For people who want a more in-depth review, I’ll start it now:
I wanted to book travel for 7 people to travel from Witney, to Cardiff and back for two weeks time. Wasted hours asking for quotes from 30 company’s trying to find the cheapest quote, little did I know, the first company to respond (on the same day) quicker by a difference of 48 hours...Was the cheapest... wish I knew about this company sooner if I’m honest. This company is based in Birmingham.
Further than most company’s I tried, and was still the best deal. I then got in contact with their staff Via Email and telephone. Spoke to three different people and their customer service were all exceptional.
I think people should give more positive customer feed back about staff, so not using their full names for anonymity purposes, but Monisha C, Hannah M and *especially* Sophie B who first contacted me about my travel all deserve recognition of there amazing customer service. At the time of booking I had a dumb moment, and accidentally booked the wrong date and never thought to double check the dates, I thought I ruined the whole trip for all my mates.
But I messaged them and they helped me sort everything out. Now, going to be honest, it was such a good deal, my anxiety shot through the roof, because I thought it was too good to be true. I legit had to do so much background checks to see if this company was actually real. Now, let me talk to you about the day of truth.
It was quarter to 2, I was nervous, would a bus actually come, did I just waste everyone’s money? Absolutely not, 10 to 2 a beautiful sparkling Mercedes 8 seater rolled around the corner, perfect time to arrive as if it got to 5 to 2, I would’ve started worrying, so if you’re on a tight schedule, no need to worry. With plenty of room for hand luggage and plenty of space for me and my mates.
What was nice is that we we’re all facing each other, so it was like we all met up for a catch up, but I’m the mean time we were off to Cardiff. The inside looked brand new. Seats were comfortable, even a climate control for the passengers in the back to use, decent speakers.
Driver was great and had great taste in music I must add, I’m a nervous passenger but felt so at ease with his driving I fell asleep! Until all my mates noticed of course. We arrived safely and had a great weekend. On the way back, driver arrived 10 minutes early (absolutely loved the consistency) and arrived home safely.
In conclusion 11/10 :)
We used Bouden Coach Travel for our football team's recent FA Vase match away in Manchester and I have to say the quality of service was first class !! The coach was immaculately clean both inside and out, the driver (aka Big Fish) was so friendly and courteous throughout the trip and the staff (particularly Sophie the Sales Manager) were so helpful throughout the booking process that the whole thing was a pleasurable experience from start to finish. Will definitely be using Bouden's in future for our travel requirements - Tim (Cadbury Athletic Football Club)
Picked up from Peterborough smack on time. Driver loaded all 11 suitcases and pushchair. Smooth drive all the way, got to airport in plenty of time, again the wonderful driver dropped us right outside departures. Return journey just as smooth. Will definitely use Bouden coaches again and again.
Used Bouden coach travel for airport runs 19th and 29th December 2018, friendly, good customer service, booking easy, drivers on time and friendly getting us where we needed to be in good time dispite their being flight delay and delay at airport with baggage. Driver helped with baggage in and out of car. Reliable. Clean comfortable ride. Very competitive rates. Will recommend and use again in future.
We had Bouden Coach Travel for the first time on 23.12.18
16 seater Mini Coach.
I questioned those who went on the travel, and got them to score out of 5 - 3 Questions.
Driver - Top Marks: lovely driving. No sudden braking or swerving.
Driver's Politeness - Top Marks
Comfort of seating ended up being 3.5 out of 5
Considering there were 16 of us traveling. The score is very good. However, we booked a standard minicoach and not a luxury one.
This firm were absolutely first class and kept in touch right through from the booking of the coach to their final email today.Well done Bouden Coaches. And a special mention of Hannah For her help and concern. Thank you Hannah
Use bouden on a regular basis and can't fault them
Staff at the office great and very helpful links, drivers smart and professional and coaches are clean and modern
We will continue to use bouden and recommend to all
After using bouden for few months had to write a review
Use on regular basis for staff movement ,always easy to deal with on time and great fleet that suits our company's needs
Used last week for a 3 days Paris job and very impressed how well organised they were and everything went according to plan
Would highly recommend
After a few bad experiences with local taxi companies in the past I decided to go online and search for a reliable company to book my airport transfers with. After reading the reviews online I decided to give bouden travel a try and it definitely paid off. Driver was on time for the outbound journey and the office called me to let me know he was outside.
He helped load luggage and got me to the airport in plenty of time. On the return journey they tracked my flight and knew I would be delayed. There was no additional charge and although I was panicking thinking maybe they wouldn’t be there as soon as I turned my phone back on I had a text message to say he was aware of the delay and was waiting for me.
The driver picked up and dropped off right outside the terminal so I didn’t have to walk far or pay for parking. Although I paid no more than usual, on the day I received a brand new Mercedes vehicle which was spotlessly clean. Would 100% recommend this company and have already passed their details to family and friends. Booking was easy and the staff were friendly. Will be using bouden travel for all of my transfers in the future. Amazing customer service and a well deserved 5 stars from me. Thanks guys!
I recently made a booking through Bouden Travel, we booked a mini bus for a girly weekend away.
Our advisor Sophie couldn’t of been more helpful, she was very accommodating, efficient, friendly, she went above and beyond to ensure we were satisfied with our booking.
Sophie offered a second to none service and is a credit to the business.
I will be sure to use Bouden Travel again for any future travel arrangements.
I needed to find a coach company to to transport important clients to meetings across the UK and were looking for luxury vehicles to do so.
After speaking with a few different companies I came across Bouden Coach Travel who were able to offer the coaches for conferences and V Class and S Class cars for personal airport transfers.
Cost effective and reliable, would 100% recommend!
I booked with Bouden coach travel for a large hen party from the west midlands to Liverpool and back. After doing a price comparison i saw straight away they were very competitive. Not only this but the polite and very helpful staff made it very easy to book from start to finish and arrange pick ups that suited us. I dealt with Sophie Baugh in the office who made arranging a large party stress free.
When the coach arrived it was immaculate and we had a very friendly and helpful driver. We went on to book again for a second hen party to ascot which the service was just as great.
I would defiantly recommend this company and give them an extra star if i could!
I booked return transfers to the airport for ten of us this autumn. We left at 03:30 hours and came home at 23:00 hours so no-one fancied driving. The executive minibuses were fabulous, the drivers were punctual, friendly and helpful. I couldn't fault the level of service from Bouden Coach Travel and would definitely recommend them to anyone.
We booked through Bouden travel for a charity challenge, where our colleagues were dropped off at a secret location 60 miles away. Our driver fully embraced the spirit of the challenge and was so friendly and helpful. This charity event was very important to us, and he really helped get the day off to a good start.
To whom it may concern.
When I contacted Bouden to enquire about the availability of hiring a coach to transfer our drivers from the hotel to their event day at Malory park.
The first advisor was very accommodating and provided an acceptable cost.
The agent who made the booking was very patient and understood our requirements and confirmed every section of the booking process .
When the driver arrived at our venue he was very professional and very polite I then found out that he was staying for the duration at the event so I made sure he participated where he can I looked after him and ensured he had plenty of refreshments and food.
I would recommend Bouden travel to anyone. and we will be hopefully using them again next year.
In Summery,
Polite
Professional
First Class
Bouden customer service was amazing - every time I contacted them about my booking they were patient and helpful. We had two bookings for the same day for a work social - for each journey they were on time and efficient. Definitely recommend them!
Bouden customer service was amazing - every time I contacted them about my booking they were patient and helpful.
We had two bookings for the same day for a work social - for each journey they were on time and efficient.
Definitely recommend them!
i booked multi coach journeys for staff for an outside events company and i always found Bouden especially Monisha and Sophie polite, professional. and easy to deal with..
The coaches were always on time and the price was always very good and fitted well in to our budgets.
A great outfit and a pleasure to work with this summer.
Look forward to working with them again.
Had a executive coach booked to take 16 of us from Birmingham to Brighton and pick us up 2 days later. Coach arrived bang on time the driver was very nice and loaded all the luggage for us. The coach was very clean and the air con worked great. Stopped for us when ever we needed which was great. The return journey with a different driver was also great. We will use Bouden again as a first class service from booking to drop off.
We booked transport service with Bouden Coach Travel from 23rd to 30th of August. A group of 13 teenagers and 5 parents vising UK from Nairobi Kenya.
The drivers were very friendly and patient, very knowledgeable about the cities and places we visited and very punctual right from the day they picked us from London Gatwick on arrival untill the end of the tour when they dropped us back to London Gatwick from Heathrow. Special thank you to the drivers Adrian, Spider and Big Fish.
Will definitely hire Bouden Coaches again for my group trips.
Booked a minibus from Coventry to East Midlands for seven people.
Very good service, punctual, friendly and good value for money.
Would highly recommend Bouden Coach Travel
Great service
We bookied Bouden for a business trip for our office
Requested an exec coach and a luxury 20 seater Mercedes turned up .
Booking process was very easy and customer services was good
Will be using you again
just wanted to thank this company for making our wedding day a very special day
booked a luxury car and an executive coach
We had a brand new E class Mercedes and luxury coach for 50 guests
everything went perfect and the drivers were very helpful and smartly dressed
Special thank you to Sophie for organizing it all on our behalf
We would recommend Bouden to all our friends and family
This was our first experience of Bouden Travel and I can only say they went above and beyond with their service and professionalism.
Will definitely be using them again.
we booked a minibus to take a group of teenagers out for the day - what could go wrong ??? As it turns out, absolutely nothing !
The company called the day before to confirm everything, and although the minibus arrived a little late due to a problem with the vehicle, we were given the extra time at the end of the day, which was perfect.
Our driver Steven was excellent, he was friendly, professional and got us to our destination ahead of schedule - we would certainly ask for for him in the future.
I would absolutely recommend Bouden and will definately use them again in the future
easy to book, great price and lovely staff, what more could you ask for ?
I called Bouden coach travel 4 days before we traveled as we planned a last minute trip to the beach. The booking process was very easy and the office staff was very helpful.
Once I had paid I got a receipt and a confirmation of my booking which was very helpful.
The driver on the day was very kind. He called us when he arrived at my house for the pickup. The minibus was clean and it had everything we needed.
I would definitely be using them again
The journies were pleasant and the drivers were really good and professional . It was comfortable journey. The booking was made at short notice as another company let me down last minute ( Grand coaches -scammers). Bouden is very professional and the ladies on the phone were very pleasant and helpful . Booked 2 separate journeys on 33 seater coach. The drivers were lovely and price was reasonable. No disappointments .
who wish to have a easy and straight forward booking and day out.
Andrew our coach driver. Turned up with a very pleasant attitude and made us all feel welcome.
Very good value for money also. Coach was very clean and comfortable.
Will definately use this company again.
Thanks bouden coach travel.
After being put in charge of the travel section of a hen do trip to Ascot I got lots of prices and Bouden was the most competitive so went with that. However that doesn’t mean we lost out on quality. Had regular updates by email, the driver rang 15 mins before arrival and we had a lovely coach. The driver was good fun once we arrived, very helpful and the whole trip went really well. Could definitely recommend if you are organising any sort of outing.
I booked a 49 seater executive coach for a corporate event in July. The booking process was easy and the staff helpful. The subsequent email communication from the company was very good. The coach itself, arrived promptly, was upgraded at no extra cost on the day and was very comfortable, air-conditioned with DVD player and fridge. The driver was also friendly and very professional. We would have no hesitation in recommending Bouden.
I hired Bouden Coaches for 15 people to go to Blackpool for the weekend. All my party said how impressed they were with the coaches & drivers. Both Saj (driver to Blackpool) & Zeeshan (driver for return) were spot on time at pickups & were very smart & pleasant. I also had no problem with booking the coach as Monisha was extremely helpful & delightful to talk to. I highly recommend Bouden Coaches & I would have no hesitation in booking with them again.
Tipton to mablethorpe and back. Fantastic service. On time, brilliant drivers. Would definitely use and recommend this company. Thanks Boudens.
Trip from Walsall to Dawlish Warren Devon return 07/07/18 and 21/07/18
We used Bouden travel to transport a group of special needs adults to Devon for a holiday. I cannot praise the company high enough, The drivers were punctual very pleasent polite and helpful. We travelled in a luxury air conditioned mini bus with plenty of room for each of us to relax. It is the second time we have used this company for holidays and we wont go anywhere else. It was great value for money and we receved fantastic service. We will be in touch soon as we have booked next years holiday already. We have recommended this company to all our friends
Having been let down by a coach company in Southport, a 3 day search for a new coach that wasn't taken by The Met to ship their officers down to London for Trump visit, finally ended when I found Bouden Coach Travel. They had vehicle but no driver but within an hour or so (hearing the desperation in my voice i guess) they found a driver and the transfer went really smoothly. Can highly recommend this company. Great customer service, friendly and efficient on the phone - got from A to B with no hitches, on time, what more can you ask. Thank you!
Very happy with the service received from Bouden. Coach was in good condition and the students loved the air conditioning. Have used this company several times now and have not been disappointed. I use Bouden for school trips and they are very reliable.
Hi
I have booked two trips with Bouden in the last few weeks and the service has been exceptional from the first contact to the quality of the transport and the driver provided.I am about to book a third trip for July.One of the easiest companies I have ever done business with,a shining examle.
I used Bouden minibus hire for a hen party traveling to and from Bristol over a weekend. Couldn’t fault the service. Both drivers we on time and very pleasent and very helpful and were very understanding of a group girls on a hen weekend. We found the whole process totally stress free and the communication I received whilst booking was great. Will definitely recommend this company to friends and family (already have)
Thank you Bouden for a stress free trip.
A fantastic services as always. I have now use Bouden three times, twice to Twickenham and this last weekend to Manchester and the services remains at the highest quality. The service from start to finish and with drivers that are a credit to the company. On Saturday we had Eric who was great and provided a seamless experience.
if you need group transport look nowhere else, but Bouden's!!
Can’t speak highly enough of this coach company right from the start they were very efficient from the booking to dropping us off at the end of a great weekend.
The drivers were great bith if them kept us informed on where they were and how soon they would be with us. The coach itself was luxurious, new and very clean and looked after. They couldn’t do enough to help us and helped with our luggage and loads of other boxes and stuff we had taken with us they were polite and courteous.
I can only say I would most definitely use them again and recommend them to anyone that needs a good coach company with excellent service.
Thank you very much
Bouden Coaches
It was my first time using Bouden Coach Travel and they were superb. The price was competitive for a return coach to London Heathrow from Redditch for our sports team. Our pick up from London Heathrow was on time and very efficient, whereas before with other companies, we have had to wait at the airport for hours before getting collected due to issues with the coach parking. I would very much recommend Bouden Coach Travel for any future bookings that you may need.
second time we have used Bouden and again great communication and professional
From booking with bouden travel, they were helpful and accommodating. Prior to journey we received confirmation of our driver and details which was really useful. The driver on journey to destination was fantastic, arrived with plenty of time to relax and enjoy journey, accommodated to any request made and very pleasant. The vehicle was spacious and comfy.
Only downside was on return journey - wasn't clear on who driver was and where was meeting - confusion when speaking to driver over the phone and arrival. The vehicle was smaller than first journey even though accommodating same number of people so was quite compact. However, the vehicle was very clean and fairly comfortable seats if fewer people were travelling.
Overall, really good transportation. Would recommend and use again.
Good Afternoon
We are a group of 8 Irishmen who every March travel to the Cheltenham Festival via Birmingham Airport. For the last 2 years we have used the services of Bouden Travel and have found the service to be excellent.
The booking procedure, the standard of coaches, the punctuality of the drivers have all been excellent
We will continue to use Bouden Travel and would highly recommend them
Ian S
From initial enquiry to delivery of service I would highly recommend Bouden Coach Travel.
Their initial response to my enquiry was swift, they answered all my questions and were able to accommodate all my needs.
On the day the driver was punctual, friendly, and very helpful.
An excellent company that I will use again.
Excellent service from Bouden - the mini bus was clean and comfortable and arrived exactly on time. We had hired the bus to take a group of us dog racing for a 40th birthday; the evening ended earlier than anticipated and our drive, Chris, was flexible and allowed us to change our plans to get home.
Booking process was really easy.
Highly recommend!
Great company to deal with and quite competitive.The driver and vehicle we had was excellent and made the trip even better. We will definitely use again. Thanks all at Bouden.
Bouden Coach travel managed the entire Summer 2017 UK tour for our junior sport teams from the USA. This covered 5 locations throughout England, 6 teams and airport pick ups.
We were very impressed with the politeness and professionalism of the staff and drivers.
Communication was effortless and we were always kept informed of progress.
We occasionally needed to rearrange trips with very little notice. Bouden Coach Travel and especially Monica always accommodated our requests with patience and efficiency.
We would not hesitate to use Bouden Coach Travel again.
from start to finish a very professional organisation the staff in the booking department are very pleasant and helpful the on line booking was quick and easy and Bouden keep you informed and email with the confirmation . I was very impressed with the email I received the day before travel to give me the names and contact numbers of the drivers.
The coaches were very good comfortable and clean both our drivers were very polite, friendly and helpful our pick was a little late but again the driver phoned me to let me know and it did effect our travel plans, our return coach was waiting outside the exit which was really nice as we did not have to walk a group of 40+ girls across car parks in the dark.
We all had a very pleasant journey and felt safe and relaxed we will use them again and will recommend the company to other Girlguiding groups..
thank you .
The service I received from this company was excellent on all levels and I would highly recommend using Bouden's services.
I use Boden travel for my college tours with my student's. The service is always excellent. They are punctual, courteous, flexible and very willing to make the journey as pleasant as possible. This time I used it for my family and the treatment was the same. I would recommend them to anyone looking for coach or a pick up service.
we used Boudens for the first time to take a party of people with special needs on holiday. our experience was second to none we were collected from home in Staffordshire and taken to our holiday destination in Devon. We had a very comfortable journey both there and back in executive mini bus which was very clean and comfortable. Our driver helped us with all our luggage and was very helpful and professional. The booking process was extremely simple and the price was excellent. We will be using Boudens again and recommending you to friends and family. Thank you for your excellent service.
Mrs E Cooper
I can honestly say that every time I have had dealings with Bouden coach travel I have had the best service for a long time
Thank you Adele for your compassion and your profeniolism
Kind regards
K
Booked Bouden coaches for my friends hen do. They were very informative from the offset and very accomading of my requests. On the day the coach was clean and extremely comfortable. The driver was punctual and lovely nothing was too much trouble. Would definitely recommend.
It was a perfect trip for our family holiday.
Thank you bouden coach travel!
Driver was kind and helpful, bus comes earlier than expected everyday.
Used bouden travel for a hen night to minehead
The drivers were so friendly & helpful, helped with our bags to the reception, and unloaded them when we got home.. would highly recommend using them... I will be using them again for sure
Our coach was smart and clean. The driver was helpful and punctual. I would definitely use Bouden again.
Boudens offer great value for money, fantastic customer service & the "mini bus" we hired for transporting a hen do to Cheltenham Ladies Day turned out to be en executive bus - the driver was fab - even stopped at mcds on way home. Great day out & easy to organise experience - I'd highly recommend Boudens :)
Amazing and professional service. Their driver (Kamal) was a very nice polite man. Would defiantly use them again in the future. High recommended. Their prices are very competitive for the great service they provide. See you soon Bouden and Mr Kamal. Thank you
I am very satisfied with Bouden Coach Service Even though the flight had been delayed and your driver had to wait for long time in the airport, your driver was very patience and kind. It was quite impressive.
Again, I really appreciate all your cooperation and looking forward
to working with you soon.
Reliable service and communication between our school and Bouden was outstanding. Would definitely use them again and highly recommend them. We used them at short notice and everything went smoothly.
I found this firm after searching others on the internet and they weren't on the cheapest (by a long shot) but they also had the nicest and newest looking fleet. Booking was simple and their response times in replying to my emails were second to none. The driver arrived bang on time both ends of the trip and was very friendly and helpful! I would 100% recommend Boudens Travel and will certainly use them again in the future!
Coach booked for a business event with customers. Bouden were professional to deal with, everything went to plan. Busy planning another event so of course gone back to Bouden.
The service from enquiry through to drop off was every bit as good as we have come to expect from Bouden. Driver was particularly supportive and engaging.
Excellent, efficient and professional service. Transport was clean and comfortable. I would definitely recommend trying them out.
Our experience with Bouden was on 23rd December for a family party. The price was competitive, with good contact information and the driver was polite and pleasant…..despite very loud singing on the return journey.
We would definitely recommend you.
this was a 50th wedding anniversary and a special venue that needed absolute secrecy and confidence of the driver.
Asif was great.
I would definitely use Boudens again. all went to plan
This company is excellent and the service they provided was outstanding. I would recommend this company to anyone. I was able to get a coach from this company on a very short notice and there price is good to. They made my wedding day even more special by being there on time and taking my guests to and from the banqueting hall safely. Thankyou once again to the Bouden Coach travel company!
The drive was prompt with time. Very helpful to people using the minibus. No problems whatsoever using Bouden Coach Travel. Would recommend them and I would use them again.
Bouden Travel kept me updated via email from booking to the date (a few months in advance). The driver was v prompt, disappointed that he spoke little English and was not from our area because we couldn't advise the route when the sat nav took him in the wrong direction as he didn't understand us well. He also couldn't easily explain the heating/air conditioning when the bus got too hot. Bus comfy enough, shame the two front seats are small and the headrests large so occupants of these seats can't communicate easily with the rest of the bus. This trip was for a hen day so this was important. Value for money but probably won't use Bouden Travel again.
Thanks to Bouden Coach Travel for making our transfer from the airport to Oxford and the return trip so easy. Everything worked seamlessly.
Fantastic service perfect Luxury coach with TV and tables friendly and helpful Drivers will always be my first port of call well done🍾👍
I can truly recommend Bouden Coach travel. Sitet abroad it has been easy to plan and execute visits to the UK in copperation with Bouden Coach Travel.
This was not just a day out to the seaside for us as a small choir from Birmingham, but also for us to compete in the North Wales Choral Festival being held in Llandudno - so it was important that everything went smoothly. We are so glad we chose Bouden Travel for our trip - the coach was immaculate and our driver Asif was very friendly and accommodating. The day went without a hitch and we won't hesitate to choose Bouden Travel again for our next big competition! Thank you also to Monisha and Jannah at Bouden who were so helpful in the planning and booking of the travel. The Bouden team played a big part in the enjoyment of the day!
We used Bouden's for a business trip to London and shall certainly be using them again.
Excellent customer service - cannot fault at all. The coach was spotless, driver on time and extremely polite, and excellent value for money.
I would thoroughly recommend.
My overseas guests and delegates had nothing but praise for the excellent airport transfer service that we contracted Bouden Coach Travel for.
Reliable and well organised with a very modern executive fleet of vehicles to cater for all different group sizes, smart and very helpful drivers and a very punctual service; all these things delighted the delegates and made us, the organisers, look good and very professional.
This was the first time we have used Bouden Travel - We asked them to transport 4 VIPS to an awards dinner in Mayfair. Their Mercedes V Class was perfect for the job. Our driver Ali was exceptional, punctual, polite and very helpful. I would have no hesitations in recommending Bouden for VIP logistics in the future. Thanks to Sophie and the team.
From booking to drop off it was an easy expereince with this provider of a 16 seat mini bus. Driver named Raf arrived on time at 7.00am as promised for travel from Sutton Coldfield to Reading. We arrived and departed with comfort in our generously equipped Mercedes mini bus (arm rests/reclining leather seats) and the driver went out of his way to pick us up right outside the venue. This is the 3rd time I have booked Bouden travel and will continue to do so.
We have a travel on 17 Sep to Windsor by the bouden car company.The driver is Raf. The driver is so good and nice.The car is comfortable. It is so good.
Our party of nine adults recently went to see Mama Mia at Hippodrome Birmingham and booked a minibus to take us there to and from Alrewas. We were astonished when the mini coach arrived - what a magnificent vehicle - all leather seating - tables at the rear - subdued lighting and spotlessly clean. Our driver Barry was on time for the pick up and was there awaiting on our return journey. He was an excellent driver and it was a pleasure to travel from start to finish - in fact it was perfect - excellent stress free journey and an excellent show. Perfect evening. Well done Bouden Coaches we will definitely be using your company again.
I have just used Bouden travel for my stag do in Manchester, the price was really good and the quality of the transport, service and the drivers was 100%. I would have no hesitation in recommending this company to anyone.
From when I first enquired, Bouden Coach travel sales team answered all my questions within hours. They were friendly and approachable. On the day, the driver was on time to pick us up and the vehicle was in very good standard. The driver was friendly and professional and also really helpful making sure to get us as close to our destination as possible and overall made us feel really comfortable. I will definitely be using Bouden for future travels and recommend them to my friends etc.
Excellent service, great driver who looked after us, and was very helpful. coach was great, would recommend Bouden coach travel. Will use again.
Bouden helped us out of a very sticky situation when our booked coach didn't arrive! Their service was excellent, the coach drivers couldn't have been more helpful and the coach itself was lovely. Thank you
From the moment we booked the service we received from Bouden coach travel was fantastic, the sales and info team answered any questions we had within hours and were so friendly and approachable throughout. When it came to the day of travel we were delighted with the quality of the vehicle which was so luxurious and comfortable we almost didn't want to get off.
The driver was so friendly and professional and also really helpful making sure to get us as close to our entrance as possible and just overall made us feel really comfortable.
We will definitely be using Bouden for our future travel needs.
I booked this coach for a trip to Ascot I had organized. they met all my needs. the coach was fantastic, bigger than I had requested which was lovely as we all got to space out. Very clean and lovely comfortable leather seats.
There is nothing a can fault or be negative about. Steve our driver again was super
I will 100% be using Bouden Coach Travel again
Thanks to Bouden Coach Travel for providing my hens and I with great travel and service for our trip to Bath on 4th June. Our coach driver Barry was brilliant and went above and beyond to ensure we were delivered to our destinations on time. He joined in the fun and even played our cheesy CD for us! Despite being stuck in traffic on the return journey he was cheery and got us all back home safely!
The mini-bus itself was comfortable and air conditioned and got us from A to B with no problems.
Thanks Bouden and Barry.
Love Helen and her hens
As above first class door to door service, mini bus clean and comfortable, driver (Andy) was first class and helpful. Sophie Bough at the call centre was very, very helpful and made great efforts to make our trip enjoyable. WE Had a disabled passenger with us and Sophie assisted us greatly in getting the right form of transport for us and added an extra pick-up point for the disabled passenger at no extra cost. Overall excellent service throughout would recommend BOUDEN and will certainly use them again in the future. Well done BOUDEN and many thanks.
Booked 3 trips for executive event with guests flying in from all over Europe. Travel was well organised, vehicles were very modern and drivers looked presentable. Brilliant experience.
I used Bouden Coach Travel for my stag’s do weekend and we had an amazing service from all staff. The drivers were extremely friendly and professional, will definitely recommend and use again. Thank you for making it special.
Hired a 50 seater coach for a day out in london .booking process was easy
staff helpful .on the day a brand new coach turned up leather seats and tv more than what we asked for and our driver driver was excellent .
overall very satisfied and have already booked for our next trip in June
will highly recommend Bouden
Used a few times now and will be using again in the future.
Nothing to complain about and by far the best price we have found.
Thanks Bouden!
I hired a minibus to bring friends to visit me and they told me the driver made them feel safe and at ease. He was very considerate. Bouden helped to make a very successful day out for them.
Excellent. Andy was an excellent driver. He was really friendly and helpful and was punctual and efficient. It was a very nice coach. The email system was really quick and convenient and they provided excellent value for money. I would really recommend the company.
We travelled to a football match on a 33 seater. The driver was excellent, the coach was in great condition. Could not fault boudrn coaches
I hired the coach from Bouden travel for my son's wedding on the 30/1/16. From the day of the hiring the staff advised and helped me through the process. The coach itself was luxurious, clean and comfy and my guests were very happy travelling on the coach as we had a long journey ahead of us. The driver was friendly and patient. Thank you Sophie and all the staff for all your support.
Sindy
Used Bouden coach travel last week to transport 300 of us to a venue in London
Booking Process was easy
Very nice coaches and drivers and we are greatfull for the last minutes changes of time .
Will recommend this coach company all day long and will defnately use again for future events
Coaches were booked only one week in advance and Boudens customer service was second to none. Even last minute changes were welcomed and adhered to. We had two separate coaches from two locations, where each driver rang myself and my colleague that they arrived 15 minutes early and they were happy to wait until the specified time. Efficiency of the service that provided was brilliant! Price wise it was very competitive, I would use this service again and recommend it to other!
I have no doubt that when planning future trips for a group, Bouden will be top of my recommended list for booking coach travel. We had an excellent driver who arrived in good time and in a coach which was ideal for our needs. All of our requests were dealt with in a friendly, polite and professional manner. Thank you.
We take groups of people on training camps to Marbella and Bouden are the first company that our groups come into contact with in our logistically detailed schedule, so it is of vital importance that the image portrayed is that of professionalism of great customer service. Which they showed. Thank you for that. We will be using them for every one of our camps and events in the future.
From the moment the Driver turned up to pick us up, to the moment he dropped us back off was excellent.
A family funeral is a very emotional thing to attend and your driver made our day that much easier even when the traffic was against us. He was able to get us there on time in comfort. My family and I would like to thank Bouden Coach Travel and your driver.
From booking through to dropping off on the return trip, I found Bouden Coach travel to be professional, courteous and punctual. I would definitely use and recommend them. Driver was excellent, friendly, and very professional.
I have used Bouden travel on a few occasions. I have always had excellent service, friendly drivers and great rates. Each time drivers have been on time. Would definitely use again.
On time pick up, a quality coach for the large group, and a very hospitable driver - we'll use Bouden again!
we use boudens coaches to take the team to away football matches,this Saturday to stourport swifts,as usual the coach was on time,driver was really sociable and couldn't help enough all in all excellent service as always.would recommend this coach firm to all 10/10.
The service given and presented by Bouden Coach Travel was of excellent standards delivered by both staff members and management team. All staff members was pleasant and friendly making it easier to do business. I would recommend this company to perspective friends and family who are looking to book a trip in the near future. I would use this company again merely on the grounds that I felt comfortable and reassured that the standards was of high quality. Thank you Bouden Travel for my experience.
Bouden Coaches, sent out an Executive coach for a really good price. It was cheap and affordable. The driver came on time and was pleasant with everyone. The coach itself has leather seats, toilet extra. The coach was really clean when we got. On normal occasions with other coach companies we usually arrive to Thorpe Park late, however Bouden Coaches got is there with 30 minutes to spare.
He did not complain about mess on the coach nor did he complain about the noise levels. He was happy to listen to any requests such as making pit stops regularly at service stations. Other companies don't like to stop but Bouden Coaches didn't mind at all. The drive was smooth and pleasant. No bad comments were made from the driver as he was perfect for the job.
We had to switch drivers on the way back home because of the drivers hours. While this change was happening we were at a service breaks. The second driver did not rush us to come back on the coach, he let us take our time and then he revealed himself telling us he is the second driver.
He was also pleasant and at the end of the day, while I was picking rubbish up he told me to leave it as he will do it himself. That was nice of him.
Will definitely be using this service again. And I would definitely recommend people to use this coach service.
the whole experience is great start to finish
we orgenised a charity event to snowdonia involving several coaches and over 300 passengers .Deyna has been helpful and got us quote on the same day w booked all the coaches with them and we never had to worry about anything else
Coaches turned on time clean and the drivers were smart
our driver andrew certainly couldn't do enough
Bouden travel have helped us make this years event more successful last years one .we would defiantly use again and would recomend
five stars from all of us at Birmingham children hospital
Boudens provided a reasonable price and a reasonable 16 seater bus, and we had a great driver who went out of his way to look after us. All in all a great day out facilitated by our driver. Thank you .
Used Bouden Coach travel to transport us on a family outing. Catch turned up on time following communication from the driver who dropped us at a pre-determined location. Coach was as described and of a high quality. Pickup was perfect and whilst we we late (30 mins) due to over running of concert, driver waited and again immaculate vehicle was waiting in pre-determined location. Excellent drivers, professional and friendly. We'd definitely use again and would recommend to others. Thanks
I booked the coach to get a large group of people to a wedding near London. As this was on very short notice, I was expecting a large bill which I couldn't avoid. Bouden Coach emailed me with a very reasonable price following my initial enquiry via their website. I rang Bouden up, for confirmation, as other quotes I got from different companies were very expensive (over £150), but Bouden was able to explain why they were able to quote such a competitive price and I booked immediately.
A few days later, I had to extend the time that the coach would return to Birmingham and Bouden was able to accommodate and extended for a sensible additional price. I would definately recommend this company.
On an additional note, driver was timely and gor everyone to the church on time. The group of people (20 people) all felt it was a safe and comfortable journey. Thank you very much!!!
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