Bouden Coach Travel Accommodate California Cricket Academy for their UK Tournament Fixtures
Bouden Coach Travel recently had the pleasure of transporting the California Cricket Academy during their international UK tour. Proving that when it comes to sporting team fixtures transport and event transport we really are the experts. CCA were looking for one provider to accommodate them throughout the UK, from areas such as Taunton, Newquay and York, to transfers from major airports like London Heathrow. Bouden Coach travel were able to provide them with fast, efficient and punctual travel facilities for the entirety of the season regardless of location. We always make sure to go that extra mile to accommodate our clients, and in this case vehicle specifications and 24/7 customer service was key.
- We assisted with all last-minute changes efficiently.
- We upgraded the vehicles free of charge to our very own luxury minibuses and coaches.
- Discounted rates were offered for multiple bookings.
- Extra flexibility was provided.
Challenges
California Cricket Academy is the first cricket academy youth league in the USA for children aged 6 to 17 years. Touring the UK starting from the 14th of July, with little time left to organize their travel arrangements CCA contacted us at Bouden Coach Travel. From initial enquiry, our team were dedicated to providing CCA with great quality fixture transport for the best possible price. We were able to create a customer specific spreadsheet for the multitude of journeys for their tournament. With only 2 weeks to go until they landed at Heathrow, CCA were in good hands. Here at Bouden Coach Travel we were able to tailor accommodation, parking charges and all other extras into the pricing.
Extra luggage space, extra flexibility, and executive standard vehicles where all requirements that needed to be met, and for the longer journeys a toilet was also requested. We are proud to say that being experts in travel solutions meant that we could accommodate these requests efficiently.
How We Helped With Their Fixture Transport
With our very own vast fleet of vehicles we provided CCA with coaches and minibuses that exceeded their expectations, not only did we offer a multi-booking account we also upgraded them to luxury free of charge. California Cricket Club outlined their travel needs and we were able to accommodate accordingly. We offered discounted pricing and because of the multiple bookings made, it was our pleasure to upgrade the team to our top of the range vehicles. Therefore going above and beyond for our clients at every opportunity.
The vehicles received included our Mercedes Tourismo Coaches, Mercedes Atego Midicoach as well as Mercedes Sprinter Minibuses, all less than 2 years old. These vehicles also cater for the large luggage capacity needed due to kit bags and a substantial number of suitcases.
We are proud to say that our vehicles embody our brand. They are well appointed, stylish, lavish, luxurious and clean. Our drivers were there to assist with the team and their many years experience in this line of work came in handy.
As flexibility and attention to detail were both crucial in this case, here at Bouden Coach Travel we assigned a dedicated account manager to the job, and with our 24/7 contactable operations line someone was always on hand to help. CCA requested that extra drop offs, pickups and stops may need to be added to the journey however could not be specified until the day of travel. We could assist with these addons without trouble, making sure that the client’s needs were at the forefront of all decision making.
It’s safe to say CCA were impressed by our friendly drivers, customer service and the luxury vehicles they were provided with.
Future Fixture Transport
We provided California Cricket Academy with the very best in sport team fixture transport for the duration of their UK Tournament. As a result of this we can add them to our vast portfolio, which is made up of other clientele such as Birmingham City University, who we have provided away fixture transport for on a weekly basis, as well as assisting Birmingham City FC with their team transfers for the past 3 years. We are proud to say that these organizations are all returning customers and we look forward to working with them, as well as CCA in the future.
We are not just an operator, we are a travel management solution.
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